Working in a community driven
with love, passion and strong opinions can sometimes be a daunting
task. Differing methods to reach the same end can often be the basis
of conflict among many compassionate souls.
While conflicts can be healthy
for any movement, they do impact the strength of the organisation and
can harm the cause if not dealt with in a swift and effective manner.
Patience and perseverance is
pivotal to stay overboard in stormy waters. Here are some basics that
might help provide the perfect balance between solution and
Hear all sides of the argument, never let anyone feel like there is
any favouritism at play. A lot of conflict resolution comes out from
just providing everyone a fair opportunity to speak up.
expression of emotion: Anger is a part of life, and
needs expression just like any other emotion – by making room for it,
you create an opportunity to spot the reason behind the anger, and
can then work towards resolving that issue, rather than addressing
the anger itself.
the room of conflict resolution a free, comfortable space for all. No
one should feel judged for their actions or words - people should be
able to have and respect differing opinions.
Think before you speak:
As someone involved in a heated argument, see if what you’re saying
adds up, if you’re merely spewing anger, or if you really have a
point to make – try and ensure conversations are not about one up manship and the solutions are agreeable to all.
Find an amicable solution
: Find a solution that seems to be working for all parties involved,
don’t let one feel disgruntled, while another feeling like they’ve
If there’s an issue, give everyone time to cool off before talking
about it. Sleep over it. Don’t’ gossip, things may appear easier with
Infighting and back talk:
Most conflicts arise due to miscommunication, and there’s no bigger
foe to growth than infighting and backtalk. Actively discourage any
back talking and encourage people to spell issues out to concerned
people. If you hear or know of any member of the group slander
someone’s name –stop it immediately.
Building sturdy bridges is the
best thing you can do to help animals. It helps to remember that at
the end of the day, we’re all here to speak up and protect the
animals we love.